TekLan Hosting is part of MrChrissyServices LTD, which operates multiple services. This privacy policy explains how our organisation uses the personal data we collect from you when you use our website or applications.
TekLan Hosting collects the following data: personal identification information (name, email address, phone number, etc.) for billing and support, limited to the billing panel. We also use cookies to store login status and language preferences (billing panel only), and analytics via Google Analytics.
You directly provide most of the data we collect when you: register online or place an order; voluntarily complete a survey or provide feedback; or use our website via cookies.
TekLan Hosting collects your data to: process your order and manage your account; email you with relevant offers (if opted in); and provide support. We will NOT share your data with third-party companies for their marketing. When TekLan Hosting processes your order, it may send your data to fraud prevention agencies to prevent fraudulent purchases.
Your data is stored securely at our offices or in datacentre-hosted servers. We will keep your personal data for 12 months of inactivity, after which it is automatically deleted.
If you have agreed to receive marketing, you may opt out at any time. To stop receiving marketing communications, opt out from a received email or submit a support ticket.
Under GDPR, you are entitled to: the right to access your data; the right to rectification; the right to erasure; the right to restrict processing; the right to object to processing; and the right to data portability. We have one month to respond to any such request. To exercise these rights, please open a support ticket.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. TekLan Hosting uses cookies to: keep you signed in, understand how you use our website, track affiliate links, and improve the site technically. You can set your browser not to accept cookies, though some features may not function as a result.
Our website may contain links to other websites. Our privacy policy applies only to our website. If you click a link to another site, you should read their privacy policy.
If you have questions about our privacy policy or wish to exercise a data protection right, please contact us via our ticket system.
This privacy policy was last updated on 29 April 2022.